Shanaya's Place
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Bad move by United Airlines

3 posters

Go down

Bad move by United Airlines Empty Bad move by United Airlines

Post by Larry January 14th 2010, 9:57 pm

A musician named Dave Carroll recently had difficulty with United Airlines. United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar. During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for YouTube exposing their lack of cooperation. The Manager responded : "Good luck with that one, pal".

So he posted a retaliatory video on YouTube. The video has since received over 6.0 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video.

Naturally his response was: "Good luck with that one, pal".

Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has lead to a sharp increase in orders.

Here's the video ....

https://www.youtube.com/watch?v=5YGc4zOqozo&NR=1
Larry
Larry
Moderator
Moderator


Back to top Go down

Bad move by United Airlines Empty Re: Bad move by United Airlines

Post by shanaya January 14th 2010, 9:59 pm

Wow, good on him!
shanaya
shanaya
Admin is da shiznit!
Admin is da shiznit!


Back to top Go down

Bad move by United Airlines Empty Re: Bad move by United Airlines

Post by Doreen January 17th 2010, 10:43 pm

7,348,122 views as of now,
THAT is hilarious, good for him, and good luck with that United.
ALL airlines deserve that. They are awful with bags.
Doreen
Doreen
Moderator
Moderator


Back to top Go down

Bad move by United Airlines Empty Re: Bad move by United Airlines

Post by Doreen January 17th 2010, 11:06 pm

song 2 of Dave Carrol 's broken guitar

https://www.youtube.com/watch?v=h-UoERHaSQg
Doreen
Doreen
Moderator
Moderator


Back to top Go down

Bad move by United Airlines Empty Re: Bad move by United Airlines

Post by Sponsored content


Sponsored content


Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum